Return & Refund
Return Policy
We offer a 7-day return policy, which means you have 7 days from the date of receiving your item to request a return. Please note that a 10% administrative fee will be applied to all returns.
Eligibility for Returns
To qualify for a return:
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The parcel box must be in the same condition as when you received it.
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Items must be unused and in their original packaging.
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A receipt or proof of purchase is required.
How to Return
To initiate a return, please contact us via WhatsApp at +65 8086 8821.
All returns must be brought in person to our office at:
100G Pasir Panjang Road, #03-17, Singapore 118523
Our office hours are Monday to Friday, 10:00 AM – 5:00 PM.
Please note that we reserve the right to decline any return or refund request that does not meet the above requirements.
Need Help?
For any questions regarding returns, you can always reach us via WhatsApp at +65 8086 8821.